JustMarkets FAQ — 100+ Frequently Asked Questions (Ultimate Guide)

This is the most complete and updated JustMarkets FAQ available online. Covering registration, verification, platforms, account types, deposits, withdrawals, trading conditions, forex, gold, crypto, and IB partnership questions.

FAQ Categories

1. General JustMarkets FAQ

1. What is JustMarkets?

JustMarkets is a global forex and CFD broker offering forex, gold, crypto, indices, and commodities.

2. Is JustMarkets regulated?

Yes — JustMarkets operates under international regulatory frameworks depending on region.

3. Who can trade on JustMarkets?

Traders worldwide can trade, except in restricted jurisdictions.

4. What platforms does JustMarkets support?

MetaTrader 4, MetaTrader 5, WebTrader, and Mobile App.

5. What instruments are available?

Forex, gold, silver, crypto CFDs, indices, oil, and more.

6. Is there a minimum deposit?

Yes — varies by account type.

7. Can beginners trade on JustMarkets?

Yes — Cent and Standard accounts are ideal for beginners.

8. Does JustMarkets offer swap-free accounts?

Yes — swap-free options are available on specific accounts.

9. Can I trade on weekends?

Only crypto markets operate 24/7.

10. What is the maximum leverage?

Up to 1:3000 depending on instrument and account type.

2. Registration & Verification FAQ

11. How do I register an account?

Click “Open Account”, fill in your email & password, then access the Trader’s Cabinet.

12. Do I need to verify my account?

Yes — verification is required for withdrawals.

13. What documents are required?

A valid ID (passport/ID card) and proof of address.

14. How long does KYC take?

Usually within minutes to several hours.

15. Can I register multiple accounts?

Yes — you can create multiple trading accounts within your dashboard.

16. Can I change my personal information?

Most data requires contacting support for security reasons.

17. Why was my verification rejected?

Usually due to blurry images or mismatched information.

18. Can I trade without verification?

Yes, but withdrawals require full verification.

19. Is my personal data secure?

Yes — JustMarkets follows strict data protection protocols.

20. Can I open an account from mobile?

Yes — registration works perfectly on mobile browsers.

3. Account Types FAQ

21. What account types does JustMarkets offer?

Cent, Standard, Pro, and Raw Spread.

22. Which account is best for beginners?

Cent and Standard accounts.

23. Which account has the lowest spread?

Raw Spread account.

24. Which account is best for gold trading?

Pro account.

25. Which account is best for scalping?

Raw Spread.

26. Which account is best for EA (robots)?

Raw Spread or Pro account.

27. Can I have multiple account types?

Yes — you can open multiple accounts.

28. What is the minimum deposit?

Depends on account type.

29. Are all instruments available on all accounts?

Yes — with differences in spreads and execution.

30. Can I change account type later?

You need to open a new account with the new type.

4. Trading Platforms FAQ (MT4, MT5, WebTrader)

31. Does JustMarkets support MT4?

Yes — MT4 is fully supported for all major instruments.

32. Does JustMarkets support MT5?

Yes — MT5 is recommended for gold, indices, and crypto.

33. Which platform is better, MT4 or MT5?

MT4 is simple and widely used, while MT5 is faster and more advanced.

34. Does JustMarkets have a mobile trading app?

Yes — available for Android & iOS.

35. Can I trade in a browser?

Yes — WebTrader allows trading without installation.

36. Are EAs (robots) supported?

Yes — EAs are supported on both MT4 and MT5.

37. Why can’t I log in to MT4/MT5?

Check your server, login ID, and password.

38. Where do I find my server name?

Inside your Trader’s Cabinet under account details.

39. Can I use MT4 on Mac?

Yes — via official installer or emulation.

40. Are charts real-time?

Yes — all charts update in real time.

5. Deposit & Withdrawal FAQ

41. What deposit methods does JustMarkets support?

Crypto, Visa/Mastercard, bank transfer, Skrill, Neteller, and local methods depending on region.

42. What is the minimum deposit?

Depends on the account type you choose.

43. Are deposits instant?

Crypto and e-wallet deposits are instant; cards and bank transfer may take longer.

44. Is there a deposit fee?

JustMarkets does not charge deposit fees.

45. How do I withdraw funds?

Go to Finance → Withdrawal in your dashboard and choose your payment method.

46. How fast are withdrawals?

Crypto withdrawals are the fastest; e-wallets typically take minutes.

47. Is there a withdrawal fee?

JustMarkets charges no internal fees; external fees may apply.

48. Why is my withdrawal pending?

Due to KYC checks, verification delays, or security review.

49. Can I withdraw to a different method?

No — withdrawals must be made using the same method as deposit (AML rules).

50. What documents are required for withdrawal?

A verified ID and sometimes proof of address.

51. Can I withdraw profits only?

Yes — profits can be withdrawn freely after verification.

52. Can beginners withdraw easily?

Yes — withdrawals are straightforward once verified.

53. Are withdrawals available 24/7?

Requests may be submitted, but processing follows business hours.

54. Can I cancel a withdrawal request?

Yes — if it has not been processed yet.

55. Does JustMarkets support crypto withdrawals?

Yes — USDT, BTC, ETH, and more depending on region.

6. Trading Conditions FAQ

56. What is the minimum lot size?

0.01 lots for all instruments.

57. What spreads does JustMarkets offer?

Spreads start from 0.0 pips on Raw Spread accounts.

58. What leverage is available?

Up to 1:3000 depending on instrument.

59. Are commissions charged?

Yes — Raw Spread accounts charge commissions; others may not.

60. Does JustMarkets allow scalping?

Yes — scalping is fully supported.

61. Are Expert Advisors allowed?

Yes — EAs are fully supported on MT4/MT5.

62. Are there swap-free accounts?

Yes — swap-free accounts are available depending on account type.

63. What is slippage?

The difference between expected and actual execution price due to volatility.

64. What are trading hours?

Forex 24/5, gold nearly 24 hours, crypto 24/7.

65. Does JustMarkets offer negative balance protection?

Yes — accounts are protected from going negative.

7. Forex Trading FAQ

66. What forex pairs does JustMarkets offer?

Over 70 forex pairs including majors, minors, and exotics.

67. What is the best account for forex?

Raw Spread for scalping; Pro Account for day trading.

68. What is the spread for EURUSD?

As low as 0.0 pips on Raw Spread accounts.

69. Does JustMarkets allow news trading?

Yes — news trading is supported.

70. What leverage is available for forex?

Up to 1:3000 depending on region.

71. Can I scalp the forex market?

Yes — scalping is fully allowed.

72. Can I use EAs in forex trading?

Yes — EAs (robots) are allowed on MT4/MT5.

73. Does spread increase at night?

Yes — lower liquidity increases spreads.

74. Which forex session is best for trading?

London & New York sessions offer best volatility.

75. Does JustMarkets provide forex education?

Yes — educational materials are available.

8. Gold & Metals (XAUUSD) FAQ

76. Can I trade gold on JustMarkets?

Yes — XAUUSD is one of the most traded instruments.

77. What is the best account for gold trading?

Pro Account offers tight spreads and stability.

78. What is the spread for XAUUSD?

As low as 0.8 pips on Pro; 0.0 pips on Raw Spread.

79. Does gold move more during certain sessions?

Yes — during NY & London sessions.

80. What leverage is available for gold?

Typically up to 1:1000 depending on region.

81. Is gold good for scalping?

Yes — gold is highly volatile and suitable for scalping strategies.

82. What platform is best for gold?

MT5 offers best liquidity and execution speed.

83. What affects gold price movement?

Interest rates, USD strength, inflation, and global risk sentiment.

84. Are metals available 24/5?

Yes — gold trades nearly 24 hours.

85. Is gold more volatile than forex?

Yes — gold often moves faster than major forex pairs.

9. Crypto Trading FAQ

86. Does JustMarkets support crypto trading?

Yes — Bitcoin, Ethereum, Litecoin, Ripple & more.

87. What is the best platform for crypto?

MT5 is recommended for crypto due to advanced liquidity.

88. Can I trade crypto on weekends?

Yes — crypto trading is available 24/7.

89. What leverage is available for crypto?

Depends on the region; MT5 offers the best conditions.

90. Does crypto have swap fees?

Yes — overnight fees may apply.

91. Are crypto withdrawals supported?

Yes — USDT, BTC, and ETH withdrawals available.

92. Is crypto trading volatile?

Yes — crypto is highly volatile and moves quickly.

93. Can I trade crypto with small capital?

Yes — minimum lot size is small.

94. Is crypto trading available on demo?

Yes — crypto is available on demo accounts.

95. Does JustMarkets list new crypto pairs?

Yes — available pairs expand depending on market conditions.

10. IB & Referral Program FAQ

96. Does JustMarkets have an IB program?

Yes — the IB program pays commissions for referred clients.

97. How do I become an IB?

Create an account and register as a partner in the dashboard.

98. How does the IB commission structure work?

IBs earn based on client trading volume.

99. Does JustMarkets offer multi-level IB?

Yes — multi-level partner commissions are available.

100. Is IB commission real-time?

Yes — partner commissions update automatically.

101. Can I withdraw IB commissions anytime?

Yes — commissions can be withdrawn when eligible.

102. How do I promote JustMarkets as an IB?

Use referral links, content pages, SEO, and social channels.

103. Do I need trading experience to be an IB?

No — but knowledge helps grow your audience.

104. Can I be both a trader and an IB?

Yes — many traders also refer clients.

105. Is the IB program available globally?

Yes — except in restricted jurisdictions.